Privacy Policy

Our Commitment to Privacy

At Treeva Woonsocket Tree Service, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal information.

Information We Collect

We collect information that you provide directly to us when you request services, contact us, or interact with our website. This may include:

• Name, email address, phone number, and mailing address
• Property address and details about requested services
• Payment information for processing transactions
• Communications you send to us, including emails and phone calls
• Information about your property and trees for service estimates

We may also automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, and time spent on pages. This information helps us improve our website and services.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our tree care services
• Processing service requests and scheduling appointments
• Communicating with you about services, estimates, and appointments
• Processing payments and maintaining financial records
• Sending you information about our services, promotions, and updates
• Responding to your questions, comments, and customer service requests
• Analyzing website usage to improve user experience
• Complying with legal obligations and protecting our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business, such as payment processors and scheduling software
• When required by law, such as in response to a subpoena or court order
• To protect our rights, property, or safety, or that of our customers or others
• In connection with a business transfer, such as a merger or sale of assets
• With your consent or at your direction

Any third parties with whom we share your information are required to maintain the confidentiality and security of your information and are prohibited from using it for any purpose other than providing services to us.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption of sensitive data, and restricted access to personal information by our employees and contractors.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any passwords or account information.

Your Privacy Rights

You have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to opt out of marketing communications
• The right to object to or restrict certain processing of your information

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies are small data files stored on your device that help us remember your preferences and understand site usage patterns.

You can control cookies through your browser settings and choose to refuse or delete cookies. However, this may affect your ability to use certain features of our website. We do not use cookies to collect personally identifiable information without your consent.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: